Privacy Policy

This Privacy Policy explains how FindMeTrek handles information when you use our website, create an account, save treks, compare routes, submit inquiries, make bookings, contact us, or use Partner Offer tools.

• Account information: Name, email address, profile details, login method, and authentication data.
• User content: Uploaded profile images, saved treks, reviews, messages, issue reports, and other activity you choose to share.
• Booking and payment information: Traveler details, booking status, selected trek package, payment status, transaction references, refund records, and invoice details. Full card, UPI, or banking credentials are handled by payment providers and are not stored by us.
• Contact information: Name, email, and message details submitted through the contact form.
• Usage and device data: Pages viewed, searches, filters, interactions, browser type, IP address, approximate location, and device information.
• Location preferences: City or location data used for nearby trek discovery when you allow or provide it.

• Provide trek discovery, search, filtering, comparison, saved trek, profile, booking, payment, review, and partner dashboard features.
• Personalize nearby treks, recommendations, and platform content.
• Respond to contact requests, feedback, support questions, and partnership inquiries.
• Maintain security, prevent misuse, debug errors, and improve site performance.
• Measure traffic and understand how users interact with FindMeTrek.

We use cookies and similar technologies for login sessions, basic preferences, location convenience, analytics, performance monitoring, and security. You can manage cookies through your browser settings. Some features may not work properly if essential cookies are disabled.

We do not sell your personal information. We may share limited information with service providers and operators that help us run FindMeTrek, including hosting, storage, analytics, authentication, email, image upload, payment processing, refunds, invoices, booking fulfilment, support, and error monitoring services. When you open a third-party operator or service link, their own privacy policy applies.

We keep information for as long as needed to provide the platform, comply with legal obligations, resolve disputes, protect users, and improve FindMeTrek. You may request deletion of your account or certain personal information.

• Update your profile information where account controls are available.
• Clear browser cookies or adjust cookie preferences in your browser.
• Request access, correction, or deletion by contacting us.
• Choose not to provide optional location access or optional profile details.

We use reasonable technical and organizational measures to protect information. No online service can guarantee absolute security, so please use strong passwords and protect your account access.

For privacy questions or requests, contact us at [email protected].