Help Center

• What is FindMeTrek? A trek discovery, comparison, and planning platform. Browse, compare, save, and book operator-listed treks across India.
• Do I need an account? You can browse and compare public trek information without an account. To save treks, manage bookings, submit inquiries, or use partner tools, you need to sign up.
• Is FindMeTrek free? Yes, FindMeTrek is completely free for trekkers. We do not charge any fees for browsing, comparing, or saving treks.

• How do I search for treks? Use the search bar to find treks by name, location, or difficulty. You can also filter by duration, altitude, season, and region from the Treks page.
• How do I save a trek? Click the bookmark or heart icon on any trek card or detail page. Saved treks appear under the "Saved Treks" tab in your profile.
• How do I compare treks? Use the compare feature to add treks and view them side by side. The compare bar appears at the bottom of the screen.
• How do I find treks near me? Allow location access, or search by city name on the nearby treks page. Treks within a reasonable distance will be shown.

• How do I book a trek? Operator treks have a "Book with Operator" or "Book Now" button. Clicking it submits a free enquiry with your travel details — no payment is taken on FindMeTrek. The operator follows up directly with price, availability, and next steps.
• How do payments work? FindMeTrek does not process payments. Any booking and payment is arranged directly between you and the operator under their own terms. Always confirm the operator's cancellation and refund policy before making any payment.
• Can I modify or cancel an arrangement? Because bookings are made directly with the operator, any changes or cancellations are handled by that operator. You can track your enquiry status from your profile.

• How do I update my profile? Go to your profile page and click the edit icon to change your name, email, phone, avatar, or location.
• I forgot my password. Use the "Forgot Password" link on the login page to reset it. A reset link will be sent to your email.
• Can I delete my account? Contact us at [email protected] and we will help you with account deletion or data removal requests.

• How do I become a partner? Create a partner account, complete your operator profile, and submit it for verification from the partner dashboard.
• When can I add offers? Partner tools for adding and managing trek offers are unlocked after your operator profile is verified.
• How do I manage my offers? After verification, log in to your partner account and use the Partner Dashboard to manage trek offers, bookings, inquiries, pricing, coupons, invoices, reviews, and support tickets.

If you did not find what you were looking for, please reach out via our Contact page or email us at [email protected]. We typically respond within 24-48 hours.